anastasiia
Anastasiia Mykytiuk
Enlightner
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Tutorials

An Easy Workaround to Solve the White Screen Issue in Elementor Editor

Imagine yourself creating a website with Elementor and Crocoblock for a long time, putting your whole soul into it and then one day – BAM. You can see only a white screen. It’s not a surprise that it is called a WHITE SCREEN OF DEATH. Terrible, huh? Today you are going to find out the solutions – fortunately, there are some!

That’s what we think you should do – keep calm, take a deep breath… then turn off your PC and run (just joking, lol). Now seriously, there can be several reasons for a white screen to appear.

Lack of Memory

First of all, you need to check the system requirements for Elementor and Crocoblock which are

  • WordPress 4.7 or greater;
  • PHP 7.2 or greater;
  • MySQL 5.6 or greater;
  • WP Memory Limit (256 MB is a must);
  • SSL certificate on the server;
  • Browsers (Chrome, Safari, Firefox);
  • Device (you can work with Elementor on desktop computers only);
  • X-Frame options (set to “same origin”).

Some plugins might be really heavy. Deactivate some of them to see if it solves the white screen problem. If the issue is fixed, contact your hosting company and ask them to increase you WP memory. To find out more, read the WordPress codex.

Page Reload

Amazing but true: the most efficient problem solver here is to reload the page. So simple, yet it helps a lot of people.

Elementor Loading Method

Go to your WordPress Dashboard > Elementor > Settings and open the Advanced tab. Navigate to the Switch Editor Loader Method and select Enable in the dropdown. Afterwards, click the Save button. Check if it’s helped.

Wrong URL Address

Go to your WordPress Dashboard > Settings > General. Here you have to reassure that the back-end and front-end URLs are the same. To read more, click here.

Plugin Conflict

Sometimes it may happen that plugins you have installed on your WordPress are incompatible. It also can lead to a white screen issue. Try to deactivate and activate them in different combination to find a “rat”!

Important! Elementor and JetPlugins are fully compatible.

Installed Program

If the previous troubleshooting methods didn’t help, try to edit your website from another computer. The problem may be caused by the programs installed on your computer.

Fatal Error

Eventually, this issue can occur because of a fatal error. Contact your hosting company and ask them to send you the PHP error logs of your server.

Debugging

One more way to reveal the culprit of the issue is to open the wp-config.php file of your WordPress installation. Then, scroll down this file looking for the following line: define( ‘WP_DEBUG’, false ). If there is no such line, just add it to the top. Replace false with true and reload your site. Instead of just a white screen, you will have a white screen and error messages. Now you can understand what it is all about by looking through the error messages and fix it.

Revisions Cleaning

WordPress saves template revisions in case something happens so that you will not lose the changes. With these copies, you will be able to restore a post effortlessly. As soon as you publish the post, you don’t need revisions data anymore, but it is still stored in the WordPress database. To automatically clear your database cache you can use the WP-Optimize as one of the tools.

Query Monitor

Turn off Query Monitor which is a free debugging plugin for WordPress. It allows to identify and debug slow database queries, AJAX calls, REST API request, etc.

The white screen issue is not as scary as it may seem. Now you can see that there are lots of possible solutions. And our last advice is to make backup copies of your website in case anything goes beyond the normal situation.

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