{"id":30224,"date":"2025-06-19T08:39:41","date_gmt":"2025-06-19T08:39:41","guid":{"rendered":"https:\/\/crocoblock.com\/knowledge-base\/articles\/how-to-send-email-notification-of-the-new-submitted-review-and-comment\/"},"modified":"2026-05-29T09:36:18","modified_gmt":"2026-05-29T09:36:18","slug":"how-to-send-email-notification-of-the-new-submitted-review-and-comment","status":"publish","type":"article","link":"https:\/\/crocoblock.com\/knowledge-base\/jetreviews\/how-to-send-email-notification-of-the-new-submitted-review-and-comment\/","title":{"rendered":"How to Send Email Notification of the New Submitted Review and Comment"},"content":{"rendered":"\n<p>The <em>JetReviews<\/em> plugin allows sending email notifications of new reviews or comments submitted by users on the website directly to the admin\u2019s mailbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enable-disallowed-content-checking\"><strong>Enable Disallowed Content Checking<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p id=\"enable-disallowed-content-checking\">Suppose a user submits a review on the website, and the review content (including a title or comment field) contains words from the <strong>Disallowed words<\/strong> field specified by the Admin. In that case, the review is automatically disapproved and will not be posted on the front end.<\/p>\n\n\n\n<div class=\"note-banner d-flex border-bold border-jetthemecore rounded overflow-hidden p-20\"><div class=\"mr-12\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 21C9 21.5 9.4 22 10 22H14C14.6 22 15 21.5 15 21V20H9V21ZM12 2C8.1 2 5 5.1 5 9C5 11.4 6.2 13.5 8 14.7V17C8 17.5 8.4 18 9 18H15C15.6 18 16 17.5 16 17V14.7C17.8 13.4 19 11.3 19 9C19 5.1 15.9 2 12 2Z\" fill=\"#F2D23C\"\/><\/svg><\/div><div class=\"d-flex flex-column\"><div class=\"text-900 mb-12\">Things to know<\/div><p class=\"m-0\">Learn more about this feature in the <a href=\"https:\/\/crocoblock.com\/knowledge-base\/jetreviews\/how-to-enable-content-keywords-moderation-in-reviews-and-comments\/\" target=\"\u201c_blank\u201d\" rel=\"noopener\">How to Enable Content Keywords Moderation in Reviews and Comments<\/a> tutorial.<\/p><\/div><\/div>\n\n\n\n<p>To add disallowed words, you should go to <strong><em>WordPress Dashboard &gt; Crocoblock &gt; JetPlugins Settings &gt; JetReviews &gt; Advanced<\/em>:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-1024x640.webp\" alt=\"enable disallowed content checking toggle\" class=\"wp-image-48381\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/enable-disallowed-content-checking.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<ul>\n<li><strong>Enable disallowed content checking<\/strong> \u2014 a toggle that enables checking reviews and comments for disallowed words (disabled by default);<\/li>\n\n\n\n<li><strong>Disallowed words<\/strong> \u2014 a field where one can add disallowed keywords that will trigger automatic review disapproval.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"new-review-notify\"><strong>New Review Notify<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>To enable the notification of a newly submitted review, one should go to <strong><em>WordPress Dashboard &gt; Crocoblock &gt; JetPlugins Settings &gt; JetReviews &gt; Advanced<\/em><\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-1024x640.webp\" alt=\"new review notify toggle\" class=\"wp-image-48382\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-notify.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<ul>\n<li><strong>New review notify<\/strong> \u2014 a toggle that enables sending email notifications of all newly-submitted reviews to the admin (disabled by default);<\/li>\n\n\n\n<li><strong>Review approve needed notify<\/strong> \u2014 a toggle that enables sending email notifications to the admin about new reviews only when they need approval (disabled by default);<\/li>\n\n\n\n<li><strong>Post author notify<\/strong> \u2014 a toggle that enables sending email notifications to both the admin and the post author (disabled by default).<\/li>\n<\/ul>\n\n\n\n<p>Review approval settings for a specific review type can be found under <strong><em>WordPress Dashboard &gt; JetReviews &gt; Review Types<\/em><\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-1024x640.webp\" alt=\"new review approval toggle\" class=\"wp-image-48383\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-review-approval.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<ul>\n<li><strong>New review approval<\/strong> \u2014 a toggle that enables email notifications to the admin when new reviews need approval (disabled by default).<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"new-comment-notify\">New Comment Notify<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Apart from the reviews, users can also leave comments for already added reviews.<\/p>\n\n\n\n<p>To enable comments, one should go to <strong><em>WordPress Dashboard &gt; Crocoblock &gt; JetPlugins Settings &gt; JetReviews &gt; Advanced<\/em><\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-1024x640.webp\" alt=\"new comment notify toggle\" class=\"wp-image-48385\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/new-comment-notify.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<ul>\n<li><strong>New comment notify<\/strong> \u2014 a toggle that enables email sending of a notification to the admin whenever anyone submits a comment (disabled by default);<\/li>\n\n\n\n<li><strong>Comment approve needed notify<\/strong> \u2014 a toggle that enables email sending of a notification to the admin only when approval is needed (disabled by default).<\/li>\n<\/ul>\n\n\n\n<p>The email will be sent only if the <strong>New comments need approval<\/strong> toggle located under the <strong>Advanced Settings<\/strong> of a selected review type is activated.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"new-feature-in-action\">New Feature in Action<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Now, let\u2019s check how the email notification feature works in the following use case.<\/p>\n\n\n\n<p>Firstly, enable reviews for the needed review type in <strong>Review Types<\/strong>. Select a necessary review type, and enable the <strong>New review approval<\/strong> and <strong>New review comments need approval<\/strong> toggles.<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-1024x640.webp\" alt=\"new review and new review comment approval toggles\" class=\"wp-image-48386\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-comment-approve-toggle.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<p>Add a <strong>Review Listing<\/strong> widget to the <a href=\"https:\/\/crocoblock.com\/knowledge-base\/jetwoobuilder\/jetwoobuilder-how-to-create-and-set-a-single-product-page-template\/\" target=\"_blank\" rel=\"noreferrer noopener\">Single Product Page Template<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-1024x640.webp\" alt=\"adding review listing widget\" class=\"wp-image-48387\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-listing-widget.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<p>Leave a test review to try out the system.<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-1024x640.webp\" alt=\"product review on the front-end\" class=\"wp-image-48388\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-front-end.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<p>After clicking on the \u201c<strong>Submit a review<\/strong>\u201d button, a \u201cYour review must be approved by the moderator\u201d notification will appear.<\/p>\n\n\n\n<p>At the same time, an email notification will be sent to the site admin. The email notification contains details about the post for which the review was submitted, the name and email of the review author, the date and time of review submission, the review comment, rating, satisfaction percentage, and links for approval and disapproval.<\/p>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-1024x640.webp\" alt=\"moderation email notification\" class=\"wp-image-48389\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/email.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n\n\n\n<p>Submitted reviews can be approved\/edited\/deleted by going to the <strong><em>WordPress Dashboard &gt; JetReviews &gt; All Reviews<\/em><\/strong> section.<\/p>\n\n\n\n<div class=\"note-banner d-flex border-bold border-jetthemecore rounded overflow-hidden p-20\"><div class=\"mr-12\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 21C9 21.5 9.4 22 10 22H14C14.6 22 15 21.5 15 21V20H9V21ZM12 2C8.1 2 5 5.1 5 9C5 11.4 6.2 13.5 8 14.7V17C8 17.5 8.4 18 9 18H15C15.6 18 16 17.5 16 17V14.7C17.8 13.4 19 11.3 19 9C19 5.1 15.9 2 12 2Z\" fill=\"#F2D23C\"\/><\/svg><\/div><div class=\"d-flex flex-column\"><div class=\"text-900 mb-12\">Things to know<\/div><p class=\"m-0\">Learn more about the reviews\u2019 management from the dashboard by following the <a href=\"\/\/crocoblock.com\/knowledge-base\/articles\/jetreviews-full-dashboard-overview\/#title2\u201d\" target=\"\u201c_blank\u201d\" rel=\"noopener\">Full Overview of the JetReviews Dashboard<\/a> tutorial.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-image size-large\"><a href=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-1024x640.webp\" alt=\"review list section\" class=\"wp-image-48390\" srcset=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-1024x640.webp 1024w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-300x188.webp 300w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-768x480.webp 768w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-1536x960.webp 1536w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section-600x375.webp 600w, https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2025\/06\/review-list-section.webp 1824w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div>\n<\/div><\/div>\n\n\n\n<p>That\u2019s all about the email notification settings of the new reviews and comments that were submitted via the <em>JetReviews<\/em> widgets from the front end of a WordPress website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The JetReviews plugin allows sending email notifications of new reviews or comments submitted by users on the website directly to the admin\u2019s mailbox. Enable Disallowed Content Checking Suppose a user submits a review on the website, and the review content (including a title or comment field) contains words from the Disallowed words field specified by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","format":"standard","builder-category":[],"article-category":[461],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Send Email Notification of the New Submitted Review and Comment \u2014 JetReviews - Help Center<\/title>\n<meta name=\"description\" content=\"The tutorial explains how to set the notifications to an email with the new reviews and comments submitted via the JetReviews widgets for Elementor and Blocks Editor on a WordPress website.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crocoblock.com\/knowledge-base\/jetreviews\/how-to-send-email-notification-of-the-new-submitted-review-and-comment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Send Email Notification of the New Submitted Review and Comment \u2014 JetReviews - 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