{"id":30137,"date":"2022-11-04T10:33:07","date_gmt":"2022-11-04T10:33:07","guid":{"rendered":"https:\/\/crocoblock.com\/knowledge-base\/troubleshooting\/can-not-find-a-license-key-after-the-renewal\/"},"modified":"2023-09-04T09:54:15","modified_gmt":"2023-09-04T09:54:15","slug":"can-not-find-a-license-key-after-the-renewal","status":"publish","type":"troubleshooting","link":"https:\/\/crocoblock.com\/knowledge-base\/troubleshooting\/can-not-find-a-license-key-after-the-renewal\/","title":{"rendered":"Can not Find a License Key after the Renewal"},"content":{"rendered":"\n<p>Crocoblock automatically renews every plugin or custom subscription. Therefore it updates license keys automatically.&nbsp;<br>You can find the updated license keys via your&nbsp;<strong><em><a href=\"https:\/\/account.crocoblock.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Personal Account<\/a><\/em><\/strong> or WordPress admin panel.<\/p>\n\n\n\n<p>To get information on your renewed licenses, please follow the steps below:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"get-information-on-your-renewed-license-from-your-personal-account\"><strong>Get Information on Your Renewed License from Your Personal Account<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Enter your Crocoblock account&nbsp; (<a href=\"https:\/\/account.crocoblock.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/account.crocoblock.com<\/a>) and navigate the Purchase Details block of your initial purchase.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"scroll-down-by-clicking-the-view-details-link\">Scroll Down by Clicking the \u201cView Details\u201d Link<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/01\/2_view_details_green-2x.png\" alt=\"veiw details account button\">\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"find-the-license-key-on-the-popup-window\">Find the License Key on the Popup Window<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/01\/3_lis_key_green-2x.png\" alt=\"license key field in account\">\n\n\n\n<p>For example, if you purchased a <em><a href=\"https:\/\/crocoblock.com\/plugins\/jetsmartfilters\/\">JetSmartFilters<\/a><\/em> subscription in 2021 and then there was auto-renewal of this subscription in 2022, then, in your Crocoblock account, you need to scroll down to the order with your initial purchase that was made in 2021. In the details, you&#8217;ll find the license key.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<p>The renewal does not change the license key, so it stays the same.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow this 3-step guide if you lost the key after the license renewal to find it. <\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","troubleshoot-tags":[371],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unable to Find a License Key after the Renewal | Crocoblock<\/title>\n<meta name=\"description\" content=\"Discover how to find a license key on purchased plugins after the renewal using the WordPress admin panel and your Personal Account.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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