{"id":37139,"date":"2023-03-03T12:56:03","date_gmt":"2023-03-03T12:56:03","guid":{"rendered":"https:\/\/crocoblock.com\/knowledge-base\/?post_type=troubleshooting&#038;p=37139"},"modified":"2024-01-24T17:04:03","modified_gmt":"2024-01-24T17:04:03","slug":"what-to-do-if-the-submit-button-not-working-on-the-checkout-page","status":"publish","type":"troubleshooting","link":"https:\/\/crocoblock.com\/knowledge-base\/troubleshooting\/what-to-do-if-the-submit-button-not-working-on-the-checkout-page\/","title":{"rendered":"What to Do If the Submit Button Not Working on the Checkout Page"},"content":{"rendered":"\n<p>Sometimes, the reason for a Submit button bug might be poorly configured page templates. To troubleshoot the issue, please stick to the routine below.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create-page-templates-with-shortcodes-inside\">Create page templates with shortcodes inside<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Here are all WooCommerce shortcodes you might be using.<\/p>\n\n\n\n<p><strong>[woocommerce_cart]<\/strong>&nbsp;\u2013 shows the cart page<br><strong>[woocommerce_checkout]<\/strong>&nbsp;\u2013 shows the checkout page<br><strong>[woocommerce_my_account]<\/strong>&nbsp;\u2013 shows the user account page<\/p>\n\n\n\n<p>Here\u2019s how to apply it for a<strong>&nbsp;Checkout&nbsp;<\/strong>page:<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/03\/checkout-page-template.png\" alt=\"checkout page template\">\n\n\n\n<p>&nbsp;And to a<strong>&nbsp;Cart&nbsp;<\/strong>page, as well:&nbsp;<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/03\/cart-page-template.png\" alt=\"cart page template\">\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"set-the-advanced-woocommerce-settings\">Set the Advanced WooCommerce settings<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Go to<strong><em>&nbsp;WooCommerce &gt; Settings,&nbsp;<\/em><\/strong>click the&nbsp;<strong>Advanced&nbsp;<\/strong>tab, and locate the&nbsp;<strong>Page setup<\/strong>&nbsp;section. Make sure to pick a valid My Account page template in the corresponding row.<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/03\/my-account-page-setup-section.png\" alt=\"my account page setup section\">\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"check-the-jetwoobuilder-settings\">Check the JetWooBuilder settings<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Proceed to&nbsp;<strong><em>WooCommerce &gt; Settings&nbsp;<\/em><\/strong>and click the&nbsp;<strong>JetWooBuilder&nbsp;<\/strong>tab. Please make sure to pick the \u201cElementor Default\u201d option in the&nbsp;<strong>Widgets Render Method<\/strong>&nbsp;drop-down select.&nbsp;<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/03\/widgets-render-method.png\" alt=\"widgets render method\">\n\n\n\n<p>Also, don\u2019t forget to press \u201c<strong>Save changes<\/strong>\u201d each time you alter the <em>WooCommerce<\/em> settings.&nbsp;<\/p>\n\n\n\n<p><strong>Please note<\/strong>&nbsp;that a JetWooBuilder template replaces the <em>WooCommerce<\/em> template (which is set into the general page with the shortcode, as usual). As to the page options (like hiding the title), they are set up on that page in Elementor, not in a<em> JetWooBuilder<\/em> template.<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/03\/template-cart-settings-in-elementor.png\" alt=\"cart settings in elementor\">\n\n\n\n<p>Just in case you need extra help, please read these tutorials carefully:<\/p>\n\n\n\n<p><em><a href=\"https:\/\/crocoblock.com\/knowledge-base\/jetwoobuilder\/how-to-create-a-cart-page-template\/\">JetWooBuilder: How to Create a Cart Page Template<\/a><\/em><\/p>\n\n\n\n<p><em><a href=\"https:\/\/crocoblock.com\/knowledge-base\/jetwoobuilder\/how-to-create-a-checkout-page-template\/\" target=\"_blank\" rel=\"noreferrer noopener\">JetWooBuilder: How to Create a Checkout Page Template<\/a><\/em><\/p>\n<\/div><\/div>\n\n\n\n<p>After you go through these three steps, the \u201c<strong>Submit<\/strong>\u201d<strong>&nbsp;<\/strong>button is likely to start working on the Checkout page.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Follow three steps to troubleshoot the issue when the submit button on the checkout page is not clickable or doesn&#8217;t work. <\/p>\n","protected":false},"author":12,"featured_media":0,"template":"","troubleshoot-tags":[375],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What to Do If the Submit Button Not Working on the Checkout Page | Crocoblock<\/title>\n<meta name=\"description\" content=\"Follow three steps to troubleshoot the issue when the submit button on the checkout page is not clickable or doesn&#039;t work.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/crocoblock.com\/knowledge-base\/troubleshooting\/what-to-do-if-the-submit-button-not-working-on-the-checkout-page\/\" \/>\n<meta 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