{"id":493,"date":"2020-11-26T09:35:46","date_gmt":"2020-11-26T09:35:46","guid":{"rendered":"https:\/\/crocoblock.com\/knowledge-base\/?post_type=article&#038;p=493"},"modified":"2024-01-24T19:05:02","modified_gmt":"2024-01-24T19:05:02","slug":"server-error-occured-when-updating-the-license-via-dashboard","status":"publish","type":"troubleshooting","link":"https:\/\/crocoblock.com\/knowledge-base\/troubleshooting\/server-error-occured-when-updating-the-license-via-dashboard\/","title":{"rendered":"Server Error Occured When Updating the License Via Dashboard"},"content":{"rendered":"\n<p>Sometimes it may occur that you fail to activate the Crocoblock license via Dashboard after having deactivated it. Try the following steps to fix the issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reactivate-the-license-once-more\">Reactivate the License Once More<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"check-the-activation-limit\">Check the Activation Limit<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Make sure that your license has more than 1 site activation limit.<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/01\/crocoblock-account.png\" alt=\"crocoblock membership details\">\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"manage-sites-option\">Manage Sites Option<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Check if your site is listed in your\u00a0<strong><em>Account > Purchase Details > Manage Sites<\/em><\/strong>:<\/p>\n\n\n\n<img decoding=\"async\" src=\"https:\/\/crocoblock.com\/knowledge-base\/wp-content\/uploads\/2023\/01\/crocoblock-account-4.png\" alt=\"crocoblock account manage sites\">\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"check-http-or-https\">Check HTTP or HTTPS<\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Please note that in case you changed your URL or even switched from \u201chttp\u201d to \u201chttps,\u201d the license needs to be reactivated.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"thirdparty-plugins\">Third-Party Plugins <\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Deactivate the third-party plugins (e.g., ManageWP or ManageWP Worker).<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"site-url\">Site URL <\/h2>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p>Make sure your site URL doesn\u2019t contain any uppercase letters.<\/p>\n<\/div><\/div>\n\n\n\n<p>Tried all of the above, but nothing seemed to work? In this case, contact our support team for real-time troubleshooting.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This tutorial troubleshoots the Crocoblock license key issue, the license server error in particular.<\/p>\n","protected":false},"author":11,"featured_media":0,"template":"","troubleshoot-tags":[371],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Crocoblock License Updating Shows Server Error | Crocoblock<\/title>\n<meta name=\"description\" content=\"This tutorial is a quick fix to a Crocoblock license key issue. 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