3 Ways to Add Custom Fields to WooCommerce Register Forms

The default WooCommerce register forms are functional. However, most store owners want or even need to capture more detailed information regarding preferences, extra hints of contact, or even personalized questions regarding the products from users. It’s such a customization of these registration forms that can go a long way to enhance the WooCommerce user registration experience and provide effective insights to the store owner.

Table of Contents

• The Pros and Cons of WooCommerce Register Fields
• Implementing Custom Fields with Hooks and Filters
• Implementing Custom WooCommerce Register Fields with JetFormBuilder
• Implementing Custom WooCommerce Register Fields with WooCommerce Plugins
• FAQ
• Conclusion

In this article, we’ll take a closer look at some effective ways of creating custom registration form fields for WooCommerce by using different plugins or techniques. We’ll pay great attention to JetFormBuilder since its solution is really flexible and intuitive.

The Pros and Cons of WooCommerce Register Fields

Adding a registration form with different types of fields will give you an astute way of collecting important data from customers from the very beginning. This will arm you with the ability to personalize user experience, maintain legal requirements, and capture information that will be useful as insight for marketing and operational activities.

Pros:

• collect specific information that’s important to your business operations, like contact or preference;
• additional data gathering will help segment the audience when designing specific marketing campaigns;
• fields like “Accept Terms and Conditions” make your legal requirements known and add an extra layer of security for your business;
• getting exact information makes it possible to create offers that are closer to what your customers actually want;
• collecting necessary documentation upfront results in less back-and-forth communication.

Cons:

• too many added fields make the registration overwhelming for users. Some will probably abandon the form;
• users might be more skeptical of feeding their personal information into a website if they never knew what happened to it;
• the more the data is collected, the greater the responsibility that comes along with it to securely store, keep safe, and maintain under different laws related to the protection of data;
• managing and integrating the custom user registration fields for WooCommerce can require additional support in general with technical resources or additional plugins.

Implementing Custom Fields with Hooks and Filters

WooCommerce possesses a very powerful set of hooks and filters, which allow the developer to extend the registration form by implementing or removing fields. This way is a bit more complicated and requires at least some prior knowledge of PHP and WordPress development. Still, it gives flexibility and full control over the process of customization in comparison with other methods.

How to implement?

• Use the woocommerce_register_form action hook to display new fields on the registration form.
• Use the woocommerce_register_post action hook to validate the new fields during form submission, ensuring the data entered meets your criteria.
• Implement the woocommerce_created_customer action hook to save the data to the user’s account, storing it in the user meta or other appropriate database tables.

But first of all you need to enable users to register for your WooCommerce store.

To do that, go to your WordPress Dashboard > WooCommerce > Settings > Account and Privacy, and in the Account creation section, enable the checkbox next to the option “On “My account” page”.

Now, let’s add a “Phone Number” field to the registration form. Collecting a phone number during registration can be invaluable for order confirmations, shipping notifications, and personalized customer support. It enhances communication and can lead to higher customer satisfaction.

Here’s what you need to do: add the following code to the theme’s functions.php file.

// Add new field to registration form
add_action( 'woocommerce_register_form', 'wc_add_custom_registration_field' );
function wc_add_custom_registration_field() {
    ?>
    <p class="form-row form-row-wide">
        <label for="reg_billing_phone"><?php esc_html_e( 'Phone Number', 'woocommerce' ); ?> <span class="required">*</span></label>
        <input type="tel" class="input-text" name="billing_phone" id="reg_billing_phone" value="<?php if ( ! empty( $_POST['billing_phone'] ) ) echo esc_attr( wp_unslash( $_POST['billing_phone'] ) ); ?>" required />
    </p>
    <?php
}

// Validate the field
add_action( 'woocommerce_register_post', 'wc_validate_custom_registration_field', 10, 3 );
function wc_validate_custom_registration_field( $username, $email, $validation_errors ) {
    if ( isset( $_POST['billing_phone'] ) && empty( $_POST['billing_phone'] ) ) {
        $validation_errors->add( 'billing_phone_error', __( 'Phone Number is required!', 'woocommerce' ) );
    } elseif ( ! preg_match( '/^[0-9]{10,15}$/', $_POST['billing_phone'] ) ) {
        $validation_errors->add( 'billing_phone_error', __( 'Phone Number must be between 10 to 15 digits!', 'woocommerce' ) );
    }
}

// Save the field
add_action( 'user_register', 'wc_save_custom_registration_field' );
function wc_save_custom_registration_field( $user_id ) {
    if ( isset( $_POST['billing_phone'] ) ) {
        update_user_meta( $user_id, 'billing_phone', sanitize_text_field( $_POST['billing_phone'] ) );
    }
}

The // Save the field part of the code will store the phone number in the meta field, and it will be available in the Billing address section of the WooCommerce user registration account.

If you make everything right, you’ll get a new field in your WooCommerce registration form.

Implementing Custom WooCommerce Register Fields with JetFormBuilder

JetFormBuilder is an excellent tool for adding custom fields to your WooCommerce registration form without the need for coding. It offers a user-friendly, drag-and-drop interface within the block editor, making it easy to create and manage forms.

In case you forgot, JetFormBuilder is basically a free solution that has a bunch of premium add-ons (for adding functionalities like accepting payments through forms and so on).

Below are some common use cases of form fields that can be easily added with JetFormBuilder.

Phone number

You can collect customers’ contact numbers for communication, order updates, or support:

• use the Text Field, the field type should be set to “Tel” to ensure users input a valid phone number;
• set input masks or validation rules to match the desired phone number format;
• alternatively, you can use conditional logic to show the phone number field only when necessary, such as for specific WooCommerce register user roles.

Date of birth

Useful for age verification, age-related promotions, or sending offers on special days of your clients, like their birthdays. The field will allow for better compliance with the various regulations related to age and improve customer engagement by making personalized offers:

• use the Date Field to allow users to select their birth date easily;
• ensure the date entered meets age requirements for your products or services;
• set up email triggers to send birthday discounts or greetings.

Newsletter subscription checkbox

It enables everything from subscribing to your newsletter to building your e-marketing list in a very legitimate and ethical way:

• use the Checkbox Field, which is labeled for newsletter subscription;
• ensure the checkbox is unchecked by default to comply with opt-in regulations;
• integrate the form with email marketing services like Mailchimp.

Accept the “TOS” checkbox

Let your users agree with your policies, TOS, and privacy policy before creating an account:

• use the Checkbox Field and label it clearly, such as “I agree to the Terms and Conditions”;
• embed a hyperlink to your terms and conditions page within the label;
• make the checkbox required to prevent form submission without consent.

Preferred contact method

Provide options for the users to decide how they want to get in contact via email, phone, or SMS. Customer satisfaction may be improved in this kind of field because they can be contacted through their preferred channel:

• use a Radio Field or Select Field that will list contact methods as options;
• based on the selection, display additional fields (e.g., phone number for SMS);
• store this preference in user metadata for future communications.

How did you hear about us?

Gain insights into your most effective marketing channels and referral sources:

• add a Select Field or Checkbox Field to provide options like “Google Search,” “Social Media,” “Friend referral,” etc.;
• include an “Other” choice with a text field for specifics;
• export and analyze the collected data to refine marketing strategies.

Front-end upload of an ID or a document

For verification purposes, such as age verification, professional credentials, or identity confirmation:

• use a Media Field;
• ensure files are stored securely and comply with privacy laws;
• display the upload field only when necessary (e.g., for certain products or services).

Implementing Custom WooCommerce Register Fields with WooCommerce Plugins

Custom Registration Forms Builder for WooCommerce (Premium)

The Custom Registration Forms Builder for WooCommerce gives you the ability to create and customize registration forms according to your needs on your online store. Among other things, it lets you add unlimited custom fields to forms, have multiple forms, and extend the user registration experience with ease.

Pricing options: starting at $79/year.

Pros:

• highly customizable with a user-friendly interface;
• supports multiple registration forms for different user roles;
• offers advanced field types and conditional logic.

Cons:

• requires a learning curve for complex configurations;
• premium pricing may be higher compared to similar plugins.

Notable features:

• drag-and-drop form builder for easy customization;
• add unlimited custom fields like text, dropdowns, and uploads;
• create multiple forms for different user roles or purposes;
• use conditional logic to show or hide fields based on input;
• set up custom email notifications for admins and users;
• automatically assign user roles based on the form used;
• seamlessly integrates with WooCommerce for smooth operation.

User Registration for WooCommerce (Premium)

User Registration for WooCommerce extends the default registration process by allowing you to add custom user registration fields for WooCommerce. In other words, this is an easy way to collect more user information and onboard your customers much better.

Pricing options: starting at $49/year.

Pros:

• simplifies the user registration for WooCommerce;
• allows the addition of custom fields with ease;
• provides user management features like manual approval.

Cons:

• may have limited styling options without custom CSS;
• some advanced features might require additional plugins or extensions.

Notable features:

• add custom registration fields like text, dropdowns, and checkboxes;
• manually approve or reject user registrations;
• enable email verification before account access;
• assign user roles during registration;
• place registration forms anywhere using shortcodes;
• GDPR compliance tools for data protection;
• seamless integration with WooCommerce.

Registration Form for WooCommerce (Freemium)

Registration Form for WooCommerce is a free plugin that lets you enhance your store’s registration form by adding custom fields and features. It’s an easy solution to collect more customer information and improve the registration experience without any cost.

Pricing options: one can start using the plugin for free, and the Pro version starts at $49/year.

Pros:

• free to use with essential features;
• simple setup and user-friendly interface;
• compatible with the latest versions of WooCommerce.

Cons:

• limited advanced features compared to premium plugins;
• basic support may be offered only through community forums.

Notable features:

• add custom fields like text boxes, date pickers, and select options;
• set required fields and apply validation rules;
• customize registration email notifications;
• embed registration form anywhere with shortcodes;
• users can edit their profiles from the dashboard;
• GDPR compliance features for privacy laws;
• supports multilingual sites via translation plugins.

FAQ

Conclusion

Custom fields in WooCommerce registration forms might help enhance the WooCommerce sign-up experience, boosting conversion rates and providing you with important customer insights. There are a number of ways you could add custom fields. Still, JetFormBuilder is one of the most intuitive solutions due to its wide array of features: conditional logic, dynamic visibility, and multi-step forms. Whether collecting simple data or creating a complex registration process complete with user roles, JetFormBuilder will give you the flexibility to accomplish just about everything you want efficiently.

By implementing these practices, you’ll be able to create more targeted registration forms for your customers and your business.