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Troubleshooting Frequently Issues
Getting the right item path for REST API
If the REST API is not working or the item path shows as incorrect or nonexistent, follow this tutorial to get it.
Images are not displayed correctly when logged out
Find out how to fix the not loading images on the frontend for the non-logged user.
Elementor Pro checkout widget not working with JetWooBuilder
Learn how to showcase the Elementor Pro Checkout widget on the JetWooBuilder template when the 500 error appears.
What to do if the submit button not working on the checkout page
Follow three steps to troubleshoot the issue when the submit button on the checkout page is not clickable or doesn't work.
Custom cart templates not working as intended
Learn how to troubleshoot the not working or not displayed cart template.
Cannot make the submenu full width in the Mega Menu
Follow this short guide on how to get the submenu full width, i.e. the same as whole page.
Custom cart & checkout page templates don’t appear in the front
Follow this troubleshoot to learn how to set up the cart and checkout custom page templates.
Cannot make mega menu mobile-responsive
Find out how to customize the mega menu to make it work on the mobile devices.
Product сategories do not appear in the menu
Learn how to add the product categories to the menu and display them as the menu items.